What is long-term care ombudsman?
LTC Ombudsmen: Advocates for Residents' Rights and Well-being
Long-term care (LTC) ombudsmen are dedicated advocates who protect the rights and quality of life for residents in nursing homes and assisted living facilities. They work to ensure that individuals receive the care they deserve, advocating for residents' health, safety, and overall well-being.
Ombudsmen are either trained volunteers or paid staff from independent agencies, and their services are always free, confidential, and accessible statewide. If you need assistance or have concerns, you can contact an LTC ombudsman in your area by calling 1-800-252-2412.
For questions or concerns regarding the care of someone with a developmental disability living in a state-supported living center, contact the Office of the Independent Ombudsman for State Supported Living Centers at 1-877-323-6466 or visit their website.
How LTC Ombudsmen Can Help:
Listening to residents and their families to address concerns.
Educating residents about their rights.
Protecting residents’ health, safety, welfare, and rights.
Assisting families with information about nursing homes and payment options.
Working to resolve problems and ensuring that state laws and regulations safeguard residents.
